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Customer Appreciation – You Are the Pillar of Our Success

Asante Customer

You, our customers are more than just shoppers; you are the pillar of our brand and our success. Your trust, loyalty, and support fuels our determination to keep growing, innovating, and improving. With every click, purchase, and interaction, you inspire us to reach greater heights.

Our journey has been nothing but a sweet story of starting from a humble beginning and expanding through the horizons to breaking barriers and reaching heights that were initially all but a dream. However, because of you, as our customer, we have achieved so much and we still continue and yearn to keep on ensuring we provide the best to you.

Through the journey, we are pleased to have served hundreds and thousands of you who have walked with us this journey for the last 10 years. We have successfully delivered to your doorstep including our lovely clients all the way from the diaspora, who have trusted us miles away to shop with us and let Epepea do the delivery upto where your loved one’s reside. We at Epepea are truly honored and grateful for always trusting us.

Last year, in gratitude towards your valuable feedback, we took another great leap of bringing to you Epepea mkononi, launching a user-friendly mobile app. That has all the features you wanted. Your adoption of our mobile app has made your shopping experience much more convenient and better than before.

We have increased a wide range of products, onboarded more vendors and onboarded more products ensuring you have everything mkononi and living upto our words of Just Relax. Ensuring convenience mkononi.

Our Promise for the Future, is that as we celebrate our customers and achievements, we want you to know that our journey is far from over. We remain committed to:

  • Improving our product offerings based on your feedback.
  • Expanding our Community Social Responsibility, because we believe in growing with everyone around us.
  • Strengthening our community bonds and providing exceptional customer service.
  • Innovating to make your shopping experience even more seamless and enjoyable.

To our cherished and dear customers, we say a heartfelt “Thank You!” for your trust and loyalty. Our achievements are your achievements, and we look forward to many more milestones together.

Join us in celebrating this customer service week, appreciating you and here is a toast to the bright future that lies ahead. Together, we’ll continue to shape the story of shopping with convinience.

That’s why this customer service week 2023, we would like to appreciate all our customers by giving you a cashback in your wallet. You get upto 5000 Kenya Shillings in your wallet courtesy of Epepea and being a valued customer and always trusting us with your shopping.

Download the Epepea Marketplace App today, sign-up, shop and get your reward in your wallet. Epepea, tunasema Asante. Thank You for Being a Part of Epepea.

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