EPEPEA Marketplace
Local shopping Diaspora shopping
Grow with Epepea

FAQs

Shop groceries, essentials, and everyday items delivered fast or ready for pickup across Kenya.

Shop with Epepea
Marketplace

FAQs

Quick answers about shopping, delivery, pickup, and accounts.

Shopping and orders

Can I shop from multiple stores?

Yes. The marketplace supports shopping across multiple retailers; fulfillment and delivery may vary per retailer.

Why do prices differ between retailers?

Retailers set their own pricing, availability, and promotions.

Delivery and pickup

How are delivery fees calculated?

Delivery fees are calculated based on distance, location, and applicable delivery policies.

Do all retailers offer delivery?

No. Some retailers offer delivery, some offer pickup, and availability varies by location.

Support

For any unresolved issue, contact us via the support ticket form.

Need help?

Still need help?

Contact support through the ticket form.

Need help