Delivery Information
Transparent, reliable, and efficient delivery services across Kenya and beyond.
Local Deliveries (Within County)
For deliveries within the same county (e.g., from one town in Mombasa to another), we offer a variety of transport modes tailored to the size of your package and urgency.
Our platform automatically calculates the distance between the pickup point and your delivery location to give you the fairest price.
| Mode | Base Fee | Per Km | Per Kg |
|---|---|---|---|
| Motorcycle | KES 250 | KES 100 | KES 20 |
| Tuk tuk | KES 350 | KES 120 | KES 10 |
| Car | KES 1,000 | KES 150 | KES 5 |
| Truck | KES 2,500 | KES 200 | KES 2 |
National & Long Distance Deliveries
Sending a package to another county? Our platform seamlessly handles inter-county logistics using our National Parcel Service network.
Whether you are sending a parcel from Nairobi to Mombasa or Kisumu to Nakuru, we ensure safe and affordable transport. Pricing is based on distance and weight, ensuring you pay only for what you ship.
| Service | Base Fee | Per Km | Per Kg |
|---|---|---|---|
| National Parcel Service | KES 500 | KES 10 | KES 50 |
| Express Air / Diaspora | KES 3,000 | KES 50 | KES 500 |
| Country · Truck · per km + per kg | KES 800 | KES 80 | KES 10 |
| Kenya · Motorcycle | KES 200 | KES 200 | KES 30 |
| Country · Plane · per km + per kg | KES 1,500 | KES 120 | KES 25 |
Express Air & Diaspora Orders
Need it faster? Our Express Air service covers urgent deliveries between major cities and supports Diaspora orders.
For international orders or diaspora clients, we utilize air transport to ensure your goods arrive quickly and safely. The "Plane" transport mode applies to both urgent local inter-county deliveries (where airports are available) and international shipments.
How It Works
1. Automated Calculation
Simply add items to your cart and proceed to checkout. Our system automatically detects your location and the seller's location to calculate the exact delivery fee based on distance and weight.
2. Choose Your Mode
Select the delivery speed and vehicle that suits your needs. From motorbikes for quick town runs to trucks for heavy country-wide loads.
3. Secure Payment
Delivery fees are included in your total order amount. Pay securely via M-Pesa or Card during checkout. We hold the funds until delivery is confirmed.